The content of the pages of this website is for your general information and use only. It is subject to change without notice.
All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.
Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.
You must be eighteen years old or older to use this site. If you are under eighteen, you may only use this site with the agreement of, and under the supervision of, a parent or guardian.
Your contract for purchases made through www.sandiekhoo.com is with LHSK Ltd and you undertake that all goods ordered by you are for your own private and domestic use only and are not for resale.
All details you provide to www.sandiekhoo.com for the purpose of ordering or purchasing goods are true, accurate, current and complete in all respects; and that the credit or debit card you are using is your own.
All prices listed on www.sandiekhoo.com are correct at the time of entering the information; however, we reserve the right to change prices of any product at any time.
As Hong Kong is a free duty city. You may have to pay import duties and taxes, which are levied once a shipment reaches your country. You must meet any additional charges for customs clearance. Please note, customs policies vary widely from country to country. We recommend you contact your local customs office for further information.
We hope you love your new clothes from sandie khoo , but if, for any reason, you are not happy with your purchases you can return them to us for a refund or exchange providing the are unused and in re-saleable condition, if you wish to return any items purchased online at www.sandiekhoo.com , please follow the instructions below
The item(s) must be returned within 14days of invoice date. All items must be returned in unused and saleable condition with original tags attached. We reserve the right to refuse items if they have been worn.
If you cancel your order with in 7days after the day you receive your goods, and you cancel the whole order, we will refund the standard postage you paid, in accordance with the Distance Selling Regulations, if you paid for express delivery, we will only refund the cost of standard delivery. You will have to pay the cost of sending the order back to us. We will not refund any postage changes if you cancel after the days allowed under the Distance Selling Regulations or if you only cancel part of your order.
Please complete the Returns Form enclosed with your order as this will help speed up the refund process, you are entitled to a refund within 30 days of returning your items. Any comments regarding the reason for return are greatly appreciated.
The customer is responsible for the postage costs incurred when returning items.
We recommend you obtain a proof of postage from your post office by using Mail Registered Post or similar as we cannot be held responsible for returned items that do not reach us. To give you peace of mind, we will confirm safe receipt by email.
If you are returning a present we will refund the person who paid for it. We are happy to exchange your gift. Replacement items: we will not charge any postage
Any item purchased via telephone, mail order or internet must be returned directly to:
The Customer Service Team